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Certification Reference
Topic Code
Title Certifications Credit Hours Topic Code Price

2026 Online Mandatory CEU Package


This package will provide you with all 4 mandatory CEUs required to maintain your Certified Ambulance Coder Status. This package also qualifies as 4 CEUs for Certified Ambulance Compliance Officers (CACO), Certified Ambulance Financial Officers (CAFO), and Certified Ambulance Privacy Officers (CAPO).

Included in this package are: 

  • Medicare & Reimbursement Update (1.5 hours)
  • Compliance Update (1.0 hours)
  • Privacy Update (.50 hours)

$375.00

CAC, CACO, CAFO, CAPO, CAPRO 4.00 Mandatory $375.00 Purchase

Streamling Your Billing Office for Maximum Efficiency


Understanding what efficiency is….and is not.  Identify six key roadbloacks to improved efficiency in your billing office.  Provide action steps to improve efficiency.

$40.00

CAC, CACO, CAPO 1.00 Ambulance Billing Procedures $40.00 Purchase

Compliance Benchmarking: Using Data to Stop Trouble in its Tracks


Knowing how well your agency is performing when it comes to billing and compliance is critical.  Benchmarking not only helps you understand your agency’s financial performance, it can help you spot troubling trends before they consume you.  But knowing what to measure – and what the findings mean – is the key to successful compliance benchmarking.  This session will help you design an effective set of compliance benchmarks – and then use them to monitor performance and avoid trouble down the road.

$40.00

 

CAC, CACO, CAFO 1.00 Compliance $40.00 Purchase

Long COVID - 5 Workplace Law Trends That Will Impact EMS for Years to Come


The pandemic has changed the workplace over the “long haul.”  New issues have emerged related to work at home, scheduling, bonuses, recruitment and retention, safety, and time off for dealing with physical and emotional health issues. Issues that were once less important are now “front and center” in our EMS workplace. This session discusses the “hot topics” and the key legal changes that you need to know about when it comes to managing today’s post-COVID workplace. We’ll describe leadership strategies to embrace the new post-pandemic EMS workplace trends that will be with us well into the future.
$40.00

CAC, CACO, CAFO, CAPO 1.00 Other $40.00 Purchase

Making Sense of Signatures: AOBs, PCSs, ABNs, PCRs and More


Just about every type of EMS document, whether clinical or operational, requires signatures.  This session brings all of the various signature rules into one session and presents them all in a logical fashion that demystifies the whole process of maintaining signature compliance in all of your ambulance documentation. 

$85.00

 

CAC, CACO 1.00 Medicare Rules & Regulations $85.00 Purchase

How To Win Appeals


This lesson features practical, tested strategies for winning reimbursement appeals.

$40.00

 

CAC, CACO 1.00 Appeal Procedures $40.00 Purchase

ET3, Community Paramedicine, TNT, Cost Collection...


How ET3 and Community Paramedicine represent a shift toward a new way of thinking aobut EMS and true mobile healthcare delivery.  How cost data collection is the unifying principle as EMS moves to this bold new future.

$30.00

CAC, CACO, CAPO 0.50 Medicare Rules & Regulations $30.00 Purchase

Compliance Hotlines: How to Set One Up - and How it Can Save Your Agency


One of the OIG’s recommended elements of an effective compliance program is to have a compliance “hotline” in place.  Compliance hotlines can take many forms, and this session will explore the various options to help you set up a working program.  Most importantly, we’ll discuss how to handle compliance inquiries and complaints – including effective follow-up – to keep your problems “in house” whenever possible and reduce the chance of costly whistleblower complaints and government investigations and audits.

$40.00

 

CAC, CACO, CAFO, CAPO 1.00 Compliance $40.00 Purchase

Privacy Update - 2025


Not eligible for CAC mandatory or elective credit.

This lesson includes all of the HIPAA and privacy changes and new information for 2025. 

Not eligible for CAC mandatory or elective credit.

$110.00

CACO, CAPO 1.00 HIPAA $110.00 Purchase

Commercial Payers: Top Payment and Compliance Issues


Even though Medicare is the single largest payer for most ambulance services, you can’t overlook the importance of properly navigating your commercial insurance claims.  This session will look at some of the most troubling commercial payer issues facing ambulance services, how your state law can affect the situation, and how to navigate this often difficult payment terrain.

$60.00

 

CAC, CACO 1.50 Compliance $60.00 Purchase

Air Ambulance Elective


This lesson covers medical necessity and other hot topics in an era of increased scrutiny of air ambulance transportation.

$40.00

 

CAC, CACO, CAFO 1.00 Medicare Rules & Regulations $40.00 Purchase

One Quick Question


For which there is no quick answer.  Your billing, compliance and privacy questions answered.  Seemingly “simple” but nothing is simple in ambulance billing and compliance.  How we analyze and come up with answers.

$40.00

CAC, CACO, CAPO 1.00 Other $40.00 Purchase

Seven Essential Habits of an Effective Compliance Officer


The compliance officer is key in helping your agency meet its legal obligations and reduce the risks of whistleblower cases, negative audit outcomes and costly government investigations.  However, the compliance officer position has to be more than just “another job duty” for an already-overworked management employee – it has to be handled with care and skill.  This session will cover the seven essential habits of an effective compliance officer – come and see how you measure up, or where you can improve.

$40.00

 

CACO, CAFO 1.00 Compliance $40.00 Purchase

Compliance Update - 2025


Not eligible for CAC mandatory or elective credit.

This lesson includes all of the compliance changes and new information for 2025. 

Not eligible for CAC mandatory or elective credit.

$145.00

CACO, CAFO, CAPO 1.50 Compliance $145.00 Purchase

Part A vs. Part B: The Ins and Outs of Facility Billing Rules



One of the foggiest areas of ambulance billing involves transports to and from medical facilities. This session address not only the rules, but also specific strategies to improve communication, and contracting tips to better solidify your revenue stream from this critical segment of your business.

$90.00

CAC, CACO, CAFO 1.00 Ambulance Billing Procedures $90.00 Purchase

2016 Medicare and Reimbursement Update


This lesson includes all of the Medicare and Reimbursement updates and new information for 2016. Not eligible for CAC elective credit.

 

 

CACO 1.00 Medicare Rules & Regulations $85.00

The Anatomy of and EMS Cyber Attack


General look at an EMS cyber attack.  How much is your information worth and more.

$40.00

CAC, CACO, CAPO 1.00 HIPAA $40.00 Purchase

Your Rights AND Obligations in a Government Investigation


The dreaded “knock on the door” arrives – someone with a badge, a gun and a search warrant arrives at your office looking for mountains of documents and files in a government investigation.  Or, a strange document called a “subpoena duces tecum” arrives in your mail.  Or perhaps a federal investigator shows up on your biller’s doorstep one evening asking questions.  What next?  Are your employees compelled to speak to the agents? What documents must be turned over and what documents are protected by legal privileges?  Can they take my computers, hard drives or other equipment? What are the consequences for not complying with a subpoena or search warrant?  This session will help your agency formulate a comprehensive “response plan” should that unpleasant day come.

$40.00

 

CAC, CACO, CAFO, CAPO 1.00 Other $40.00 Purchase

EMS Marketing and Compliance - Keeping Those Relationships on the Straight and Narrow


As EMS agencies seek to market their services to facilities, payers, and others and at the same time differentiate their agencies from the competition, it is imperative to understand the legal and compliance boundaries that could pose risks. It is essential that marketing practices and business relationships are solidified in compliance with all applicable laws and ethical standards - especially when it comes to entities that refer patients and other business to your EMS agency. We’ll discuss what leaders, compliance officers, and marketers need to know to avoid getting into a sticky legal situation.

$40.00

CAC, CACO, CAFO 1.00 Compliance $40.00 Purchase

Documentation in an Electronic World


Customizing your ePCR to avoid compliance risk.

$40.00

CAC, CACO, CAPO 1.00 Patient Care Documentation $40.00 Purchase