CEU Catalog

This session will review the five biggest compliance mistakes we’ve seen in many fire-based and public-sector EMS agencies across the United States.

$40.00

Words are easy to take out of proper context and can be interpreted in different ways.  This session will help you to think like a lawyer.

$40.00

Though Medicare still, for the most part, only reimburses for ambulance transports, many EMS agencies charge patients and other payers for non-transport services.  This may include “treat and release” services or fees for on-scene care, community paramedicine or Mobile Integrated Healthcare services, transports of flight crews and a host of other non-traditional services.  This session will help you understand the legal landscape for billing these non-transport services, and help you maximize the revenue to which your agency may be entitled.

$40.00

From a recent false claims victory case.  When is a claim false?  Intentional fraud, deliberate indifference or reckless disregard for the truth and specific intent.

$40.00

In this session, you’ll learn why the EMS industry is at a much greater risk for data theft and you’ll learn ways that hackers and your own employees could be exploiting your data.  Discover the tools you need to prevent your information from being stolen. 

$30.00

Understanding what efficiency is….and is not.  Identify six key roadbloacks to improved efficiency in your billing office.  Provide action steps to improve efficiency.

$40.00

Knowing how well your agency is performing when it comes to billing and compliance is critical.  Benchmarking not only helps you understand your agency’s financial performance, it can help you spot troubling trends before they consume you.  But knowing what to measure – and what the findings mean – is the key to successful compliance benchmarking.  This session will help you design an effective set of compliance benchmarks – and then use them to monitor performance and avoid trouble down the road.

$40.00

The pandemic has changed the workplace over the “long haul.”  New issues have emerged related to work at home, scheduling, bonuses, recruitment and retention, safety, and time off for dealing with physical and emotional health issues. Issues that were once less important are now “front and center” in our EMS workplace. This session discusses the “hot topics” and the key legal changes that you need to know about when it comes to managing today’s post-COVID workplace. We’ll describe leadership strategies to embrace the new post-pandemic EMS workplace trends that will be with us well into the future.
$40.00

Just about every type of EMS document, whether clinical or operational, requires signatures.  This session brings all of the various signature rules into one session and presents them all in a logical fashion that demystifies the whole process of maintaining signature compliance in all of your ambulance documentation. 

$85.00

This lesson features practical, tested strategies for winning reimbursement appeals.

$40.00

How ET3 and Community Paramedicine represent a shift toward a new way of thinking aobut EMS and true mobile healthcare delivery.  How cost data collection is the unifying principle as EMS moves to this bold new future.

$30.00

One of the OIG’s recommended elements of an effective compliance program is to have a compliance “hotline” in place.  Compliance hotlines can take many forms, and this session will explore the various options to help you set up a working program.  Most importantly, we’ll discuss how to handle compliance inquiries and complaints – including effective follow-up – to keep your problems “in house” whenever possible and reduce the chance of costly whistleblower complaints and government investigations and audits.

$40.00

Not eligible for CAC mandatory or elective credit.

This lesson includes all of the HIPAA and privacy changes and new information for 2025. 

Not eligible for CAC mandatory or elective credit.

$110.00

Even though Medicare is the single largest payer for most ambulance services, you can’t overlook the importance of properly navigating your commercial insurance claims.  This session will look at some of the most troubling commercial payer issues facing ambulance services, how your state law can affect the situation, and how to navigate this often difficult payment terrain.

$60.00

This lesson covers medical necessity and other hot topics in an era of increased scrutiny of air ambulance transportation.

$40.00

For which there is no quick answer.  Your billing, compliance and privacy questions answered.  Seemingly “simple” but nothing is simple in ambulance billing and compliance.  How we analyze and come up with answers.

$40.00

The compliance officer is key in helping your agency meet its legal obligations and reduce the risks of whistleblower cases, negative audit outcomes and costly government investigations.  However, the compliance officer position has to be more than just “another job duty” for an already-overworked management employee – it has to be handled with care and skill.  This session will cover the seven essential habits of an effective compliance officer – come and see how you measure up, or where you can improve.

$40.00

Not eligible for CAC mandatory or elective credit.

This lesson includes all of the compliance changes and new information for 2025. 

Not eligible for CAC mandatory or elective credit.

$145.00

One of the foggiest areas of ambulance billing involves transports to and from medical facilities. This session address not only the rules, but also specific strategies to improve communication, and contracting tips to better solidify your revenue stream from this critical segment of your business.

$90.00

This lesson includes all of the Medicare and Reimbursement updates and new information for 2016. Not eligible for CAC elective credit.